Feedback is a gift…most of the time
Feedback truly can be a gift and can help individuals and groups improve and get better, but I would challenge the notion that all feedback is a gift.
Our Lead From Here movement calls each of us to grow in our ability to be more collaborative, communicative, accountable, empathic, and growth-minded. Giving and receiving effective feedback is an essential part of this process if we are to be successful in our efforts.
What are the characteristics of effective feedback?
Feedback is most effective when it is:
Specific- feedback should provide enough descriptive and diagnostic details as possible so the receiver has specific information to make any desired improvements.
Intentional- feedback should be intentionally focused on growth and improvement and not meant to insult, harm, or offend; it should be given with a positive spirit and intention.
Focused- feedback should be focused on specific actions and behaviors observed and not on the individual person and their personal characteristics.
Timely- feedback should be given as close as possible to when the actions or behaviors were observed in order for the receiver to connect and process those events accurately and honestly.
As we close out our first quarter of the school year, many of us will be reflecting on our personal experiences and thinking about what can be improved moving forward.
Faculty and staff, students, and parents will find themselves with opportunities to give and receive feedback in the days ahead.
It is important to remember that delivering effective feedback requires practice. The School Leadership Team and the Center for Creative Leadership have been partnering in monthly meetings to help us all grow our capacity in this skill.
We all have a common mission and vision here at Ravenscroft and we will need to give specific, intentional, focused, and timely feedback in order to reach all our goals.
Let us all commit to being open and honest with each other through this process while also being open to receiving the feedback as a gift. Such a positive practice allows us to partner and serve our kids well.
Image from: http://www.drivingretention.com/good-bad-customer-feedback-gift/